Please have the following information ready: 

• Which module is affected? Check briefly whether the problem is already known (see Known issues) 
• Which setup version is used? 
• Detailed description of the problem 
• A small example where the problem can be reproduced (as a ProMoS project backup) helps in many cases
  
   

Switzerland, Luxembourg, Belgium, France 

Email: support@mst.ch 
Phone: +41 31 710 15 10 
 
Germany, Austria, Belgium, Netherlands, Scandinavia 

Email: support@mst-solutions.de 
Phone: +49 (0)40 99999 4210